Website maintenance on Friday and Sunday
We will be doing maintenance to our website systems on Friday, 27 and Sunday, 29 September. more »
Hackney Carriage and Private Hire Service
Welcome to the Hackney Carriage and Private Hire Licensing Service. This page contains all the information you will need for all your licensing requirements – driver, vehicle and operator licensing.
Should you wish to contact us, please see the “Contact Us” section on this webpage. Our knowledgeable and friendly team will be happy to assist you with any questions or queries you may have. You can also contact us via our online contact form.
Shearbridge Depot access
Access to the depot is still restricted unless you have been asked to attend due to very exceptional circumstances such as testing a vehicle or a pre-arranged appointment.
Tell us about
Use the following links to tell us about changes that may have occurred since your licence was issued.
- Road Traffic Collision (RTC)
- New Penalty Points on your licence
- Conviction or arrest
- Change of address
- Change of operator
Information for hackney carriage (HC) and private hire (PH) drivers
- Information for hackney carriage drivers
- Information for private hire drivers
- Request a replacement drivers badge
Information for hackney carriage (HC) and private hire (PH) vehicles
- Information for hackney carriage vehicles
- Information for private hire vehicles
- Request a replacement vehicle plate
- Request a Hackney Carriage vehicle crest
- Pay a wasted vehicle test fee
Information for private hire (PH) operators
Disability awareness
Clean Air Zone information
Hackney carriage information
HCPH conditions
- Vehicle inspection checklist
- Vehicle Specification Document (PDF)
- Conditions Book - March 2019 (PDF)
- Driver Suitability Policy - March 2019 (PDF 52kb)
- Agreed changes to conditions