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Debt advice and help with your Council Tax account

Debt advice

If you’re struggling with debt, it can be hard to know where to turn. However, with lots of free advice services available, you can find help that’s best for you.

How will a debt adviser help you?

A debt adviser will:

  • never judge you or make you feel bad about your situation
  • always be happy to talk to you, however big or small your problem might be
  • find ways to manage your debts even if you think you have no spare money
  • suggest ways to deal with debts that you might not know about.

Where can I find debt advice?

Go to the Money Advice Service website where you will find up to date contact details for debt advice. This includes: help that is online, over the telephone or face to face.

All of the services shown on the Money Advice Service website are free, confidential and hold a standard accredited by the Money Advice Service.

Help with your Council Tax account

I'm struggling with my Council Tax payments

If you're struggling to pay your Council Tax on time, please get in touch with us as soon as possible. Use our online contact form or call us on 01274 437792.

Nominate someone to deal with your Council Tax account on your behalf

If you would like someone else to act on your behalf regarding your Council Tax account, please use our online contact form or call us on 01274 437792. The person you want to deal with your account can be the person who contacts us, but we may need to speak to you as well or have you sign an agreement.

Do you need your Council Tax bill in another format?

To get your bill in a format that's suitable for you, sign up to our extra care scheme.

Yorkshire Water support

Utility companies like Yorkshire Water have different tariffs that could help you free up income to pay towards other priority things like rent and council tax, for example, the plan you are on with Yorkshire water may not suit you as you live on your own, there may be a better alternative. Please go to the Yorkshire Water website to see if they can help you.

An additional £15 million is being made available from Yorkshire Water shareholders for support with bills. This will bring the total support to available to £115m and will support over 100,000 customers struggling to pay their bill every year.

If you are in debt or struggling to pay your water bill – please get in touch to find out more about how Yorkshire Water can help. Information on how to apply for help is available on the Yorkshire Water website.