Safe and Sound consultation

Bradford Council is reassessing the way it charges for its Safe and Sound Service.

At the moment Safe and Sound Service costs £3.30 per week (not including VAT). This is much cheaper compared to other local authorities in West Yorkshire. Bradford Council has been helping out by paying a big chunk of the cost - around £1.5 million each year. But we can’t keep paying that much every year because it’s just not possible anymore.

The Council is proposing to introduce a tiered charging model, where the prices will reflect the level of support needed. This includes:

  1. Basic Package (Family/Friends as Responders): In this option, if there’s an alert, your family or friends will be the ones to help you out. Suggested cost is around £2.50.
  2. Basic Package (Council Service as Responders): This is similar to the first option, but the council’s team will respond if you need help. Suggested cost is around £5.00.
  3. Home Safety Package: This package will include extra safety gadgets like flood sensors and other things to keep your home safe. Suggested cost is around £6.00.
  4. Falls Package: This option will focus on helping those who are at risk of falling, with special support and equipment to keep them safe. Suggested cost is around £7.00.

Safe and Sound

Safe and Sound service operates in partnership with health and emergency services across the district to provide users with a variety of support mechanisms for people to live safety and independently in their own home. It provides the reassurance that if a user has a fall or accident, help is available through the activation of a control box at home which connects to a control room operator who can action the required response through family members or emergency services.

Find out more information on the Safe and Sound service please read the Safe and Sound frequently asked questions.

Have your say!

The Council is keen to hear your thoughts and views on the proposals.

We will be writing to all current service users and will share a paper survey allowing them to submit their feedback. However, we recognise that some people may want to share their feedback using an online survey, if so please provide your feedback via one of the following feedback forms:

You could also download a word version of the form and email it to: ascconsultationfeedback@bradford.gov.uk.

If you need the documents in an alternative format or you know of someone else who would benefit from this information, please email ascconsultationfeedback@bradford.gov.uk.

We are also holding a series of face-to-face events where you can drop in and have your say in person. These events will take place in accessible venues at the following times:

Venue Date Link
City Hall Banqueting Suite Tuesday, 15 October Safe & Sound: Adult Social Care Workshop 1 (City Hall, Bradford) Tickets, Tue 15 Oct 2024 at 11:00 | Eventbrite
Victoria Hall Wednesday, 6 November Safe & Sound: Adult Social Care Workshop 3 (Victoria Hall, Keighley) Tickets, Wed 6 Nov 2024 at 10:00 | Eventbrite
Sedbergh Sports Centre Thursday, 24 October Safe & Sound: Adult Social Care Workshop 2 (Sedbergh SLC, Bradford) Tickets, Thurs 24 Oct 2024 at 10:00 | Eventbrite
Online consultation Tuesday, 29 October Safe & Sound: Adult Social Care Online Workshop 1 Tickets, Tue 29 Oct 2024 at 12:30 | Eventbrite
Online consultation Monday, 4 November Safe & Sound: Adult Social Care Online Workshop 2 Tickets, Mon 4 Nov 2024 at 18:30 | Eventbrite
Carlisle Business Centre Thursday, 14 November Safe & Sound: Adult Social Care Workshop 4 (Carlisle Business Centre) Tickets, Thu 14 Nov 2024 at 10:30 | Eventbrite

Next steps

Once the consultation closes on Monday, 18 November 2024, the Council will review all feedback received and present the proposals to the Executive Committee for decision in January 2025.

Technology Enabled Care

The TEC website is our directory of TEC Solutions that support people to manage independently and live in their own home. The public can also refer themselves or a family member into the Safe & Sound service via the Technology Enabled Care Bradford website.

The Technology Enabled Care House (TEC House) is a two storey house within the grounds of the Bradford University, which showcases our current TEC offer. You can book a guided tour of the house here.

Accessible formats of the letter

Audio

Easy Read