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Community Meals Service (meals on wheels)

What is the Community Meals Service?

The Community Meals Service is a local meals service providing meal deliveries to people in their own homes. The service provides both hot and frozen meals. The meals have 2 courses: a starter and a main course, or a main course and a dessert. The meals are tasty and nutritionally balanced and cater for a wide variety of cultural and dietary needs. 

The Community Meals Service is arranged by Bradford Council’s Support Options Team in partnership with Park Care Meals. 

Who is the service for?

The service is available to all residents living in the Bradford District, no Social Work assessment is needed. You may find the service helpful if you find it difficult to prepare and cook meals. The aim of the service is to support your wellbeing and independence at home.

How does the Hot Meals Service work?

  • Park Care Meals aims to deliver meals between 11.30am and 1.30pm at approximately the same time each day once you have had your first delivery
  • There is no charge for delivery to your home
  • You can choose the days of the week you would like a meal delivered to you, this may be 7 days a week, or just one day a week. You can also choose to increase or reduce the days you receive a meal, or change the days of delivery at any time
  • You can also choose to have a tea time meal pack to be delivered at the same time as your lunch; the tea time pack consists of a sandwich and a cold dessert
  • You can have a short-term service, for example you are able to book the service if a family member is away on holiday
  • You can start and end the service any time you wish
  • You can choose to order a lunchtime meal, or a lunchtime meal and a teatime meal pack
  • The service runs 7 days a week, 365 days a year, including during Christmas Day, New Year Day and other bank holidays
  • The person who delivers the meal is able to put the meal on a plate for you and check that you have a drink if you request

Is there a charge for the Hot Meals Service?

  • The two course lunchtime meal costs £7.75 per day
  • The teatime pack consisting of a sandwich and cold dessert costs £3.25 per day

Please be aware there is no financial support available to pay for this service.

You can pay for the meal in 3 ways:

  1. A monthly invoice can be sent to you which can be paid by cheque or bank transfer
  2. Cash or cheque paid to the delivery driver at the start of the week for 1 week’s meals
  3. Cash paid to the delivery driver each day when the delivery is made

I’d like to find out more about the Hot Meals Service. Who can I talk to?

If you would like to find out more about the Hot Meals Service, or you would like to book the service, please contact:

Bradford Council - Support Options Team

Phone: 01274 434191

Email: support-options@bradford.gov.uk

Park Care Meals

Phone: 01274 498877

Email: bradford@parkcaremeals.co.uk

How does the Frozen Meals Service work?

  • You can choose when to have your meals delivered and what you want to have
  • There is no charge for delivery to your home
  • A minimum of five meals per person will be delivered. You can choose which day of the week your meals are delivered
  • The delivery driver will store your frozen meals in your freezer
  • The meals can be heated in a microwave or conventional oven
  • You can end the service at any time, by ringing Park Care Meals on 01274 498877

Is there a charge for the Frozen Meals Service?

  • The two course frozen meal costs £5.75 per day

Please be aware there is no financial support available to pay for this service.

You can pay for the meal in 2 ways:

  1. On the day of delivery by cash or cheque to the delivery driver
  2. A monthly invoice can be issued to you and paid for by cheque or bank transfer

I’d like to find out more about the Frozen Meals Service, Who can I talk to?

If you would like to find out more about the Frozen Meals Service, or you would like to book the service, please contact:

Park Care Meals

Phone: 01274 498877

Email: bradford@parkcaremeals.co.uk

Meal choices

You can choose your hot or frozen meals from a varied menu including:

  • Meals for special diets (for example, soft food, gluten free diets, diabetic diets)
  • Meals for different cultures and religions (for example, halal, African-Caribbean, South Asian)
  • Vegetarian meals
  • Traditional meals of meat or fish dishes with potatoes and vegetables

Your health and wellbeing

If you cannot get to the door, the delivery driver can use door entry codes or a key safe to come into your home and deliver your meal.

If the delivery driver cannot gain access to your home, they will contact:

  • The emergency contact number you have provided (usually a contact number for a family member or close friend or neighbour)
  • The Support Options Team 
  • The emergency services, if appropriate

A visual wellbeing check will be made at the time of the delivery to ensure people are safe and well within their homes.

All the Community Meals Service delivery drivers carry identity cards and Disclosure and Barring Service (DBS) Checks have been completed for all drivers.

Please note that Park Care Meals cannot provide any personal care as part of the Community Meals Service.

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Contact details

Support Options Team

Phone : 01274 434191
Email : support-options@bradford.gov.uk