View photos or challenge a parking or bus lane fine

If you’ve received a Penalty Charge Notice (PCN) for littering from a vehicle, you can view the evidence and challenge the notice online.

Do not pay the penalty if you intend to challenge it. Paying the penalty is considered an admission of liability and will close your case.

View the grounds for representations here.

Who can challenge

You can challenge the penalty if you are the registered keeper of the vehicle.
If the vehicle was hired and you’ve received correspondence from the council, you may also be eligible to challenge.

When to challenge

You should submit your challenge as soon as possible. If you’ve received a Notice to Owner, only the registered keeper can appeal.

If your challenge is submitted within the 14-day discount period and is rejected, you will be given a further 14 days to pay the reduced charge. This applies only at the first stage of appeal.

What you need

Before you start, make sure you have:

Your vehicle registration number
Your Penalty Charge Notice (PCN) number – this starts with BQ and is 10 digits long
Your contravention code

How to challenge

Go to the online challenge webpage.
Enter your details and follow the instructions to submit your representation.
Wait for a decision – you will receive a response by post. Do not pay while waiting for a decision.

View grounds for making a representation.

Important notes

You cannot challenge the penalty if you have already paid it.
If you experience issues using the online system, try again later – most faults are resolved quickly.
You may need to re-enter your details more than once.