Assisted collections - help moving your bins

What is an assisted collection?

If you can't move your bin to the edge of your property (the kerbside), and no one else in your home can help, you may be able to get an assisted collection.

How to apply

You can:

• fill in the online form to request an assisted collection
• or call us on 01274 431000

We'll arrange a visit to check if you need help. If you do, our bin crews will collect your waste from an agreed spot on your property.

Important information

• We do not provide black bin bags for assisted collections
• If your waste is collected by a small van (not a large bin lorry), please let us know when you apply.