MyInfo - what will I find on my account

MyInfo is an online system that allows you to manage your own Council Tax or council benefits information. MyInfo is split into 2 parts

1. Access your Council Tax account and view your council benefit summary

view your Council Tax account
view your council benefits account and any recent payments – note you must have a Council Tax account in order to view your benefit summary
update your own contact details
report a change in circumstances
upload supporting documents, meaning you don’t have to visit us
view your property details, such as your Council Tax band

view your council benefit documents
update your own contact details
report a change in circumstances
upload supporting documents (for benefits only), meaning you don’t have to visit us
apply for Council Tax Reduction or Housing Benefit

This will depend on which account you’d like to view:

You will need:

your Council Tax reference number, found on your bill
your MyInfo 10 digit online key - found on bottom right corner of your Council Tax bill.

If you can't find your latest bill, you can request a copy bill. This usually takes about 5 to 7 working days to arrive.

For new applications, or to view your benefit documents, you will need:

your benefit reference number, found on your notification letter
your personal details (for example your name, address, national insurance number and date of birth)